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SHIPPING & RETURNS

Shipping Policy

At MoniSee, we are proud to offer 72 hour order processing (excluding weekends and holidays). All items purchased to all US destinations within 3 to 7 business days.

Shipping Carrier

MoniSee ships with FBA, FedEx, UPS, DHL, and USPS for our deliveries.

Shipping Area

Free shipping is offered for the contiguous United States. Hawaii, Alaska, Puerto Rico. MoniSee.com doesn't ship internationally, but our products are available on the Amazon store in Europe and Canada.

Processing Orders

Orders are processed within 72 hours and are shipped out as soon as possible.

Shipping

Free standard shipping is included on specified orders and are guaranteed to arrive within 7 to 15 business days. Military APO/FPO addresses and P.O. Boxes may require additional time for delivery.

Undeliverables Packages

Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to MoniSee as an undeliverables package. In the event that this occurs, please contact us at support@monisee.com to make arrangements for reshipment.

Cancelled Orders

We make every attempt to process orders as quickly as possible. Therefore, you should notify our customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed by contacting support@monisee.com

Return & Exchange Policy

MoniSee will accept, for return or exchange, items that are in new condition, unworn, unaltered and free of damages by the customer. For a full refund or exchange, mail out your item within 21 days from the receipt of original order. Items cannot be returned or exchanged after 21 days from the receipt of original order. Items must be returned with all MoniSee tags still attached and must be in their original packaging such as box and bag.

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